The Japanese couple who own and run the accommodation, provide a private complimentary concierge service. As part of this service, they provide free private airport pick up, transfers to the ski lifts, they can take you grocery shopping, as well aThey can also help with translating for you during your stay should you need some help. From the accommodation it only takes about 5 mins by car to go to the Kutchan restaurant district & super markets, and 15-20 mins to go to Hirafu/Hanazono ski resort areas by car. For those wishing to better immerse themselves with the local Japanese rather than the hustle and bustle of the international resort area, we recommend for you to stay here. A stay at Niseko Townhouse would surely create a memorable snow holiday experience, the best you may have.